What are the raw materials used? The main materials used in our FLAP DISC equipment are abrasive clothes grade zirconia, aluminum oxide etc. well as world-renowned electrical compon-ents. We can also make any custom design for you according to your needs. How long does it usually take for me to receive the equipment? Depends on whether you want to do customization your abrasive or not, and also depends on the speed of custo-ms clearance and logistics, but we can guarantee to ship regular abrasive machine in less than 30 business days. | Do you have certificates? We have been certified by reputable certification bodies. What about spare parts? We will send with the machine enough wearable spare parts for one year of use. We will provide spare parts within the warranty period. What are your delivery terms? We offer EXW, FOB, CFR, CIF delivery terms. How do i test the machine before shipment? Machine test run over 72 hours and send test video. | |
Any benefits for abrasive machine from China? In a word, China has a much better industry chain. There may be manufacturers of abrasive and packaging in India, Vietnam and Malaysia, but HG-Abrasive can guarantee that our prices can be on par with the-irs and our quality, service far exceeds your expectations. | Do you have any reference? We have reference programs in most countries. Suppose we get permission from a customer who imports machines from us. In this case, we can give you their contact information and visit their factory. You are invited to visit our location at any time to see and understand how the machine works. We can pick you up from any nearby airport or train station. | |
When can I get an engineer from you? Contact our sales staff when you have completed the prep-aration conditions (water, electricity, air supply, production materials). We will send an engineer to install your machine and train your staff to use it. Usually, when you are ready, you can contact our sales staff and cooperate with us to get a visa for the engineer, who will arrive within 15 days. | Do you offer turnkey projects? Turnkey projects are available. We can help you start a new company in the manufacturing of flap discs or cutting wheels. Please contact our overseas team. | |
What about the details of the packaging? To ensure the integrity and safety of product packaging, main products are packed in plastic film or export plywood boxes, and auxiliary products are packed in thick cartons. | How will my machine be installed once it arrives? How much does it cost? We'll dispatch an engineer to your facility to assess the situation, install the machine and train your staff on how to operate it. The customer pays for round trip airf-are, accommodation and USD100/day/person. | |
Do you provide customized service? We can design the machine according to your requirements (material, power, size, etc.). We will also provide you with expert guidance at the same time, based on our many years of experience in the industry. | How long does the installation take? Depending on your machine order, we will send one or two engineers to your factory, which takes about 2 to 5 days. | |
How will my machine be installed once it arrives? How much does it cost? We’ll dispatch an engineer to your facility to assess the situation, install the machine and train your staff on how to operate it. The customer pays for round trip airfare, accommodation and USD100/day/person. | Do you have agents and after-sales service stations? We will have agents in Mexico, Spain, South Africa, Australia, Peru and Russia …… Welcome to join us! | |
Are you a manufacturing or a trading company? We are a factory, and we offer factory direct prices with excellent quality and worry-free service. Please come and see us here! | Can I come to China for factory inspection? Of course, you can come in person or hire a third-party organization to inspect our factory. | |
What is your guarantee or warranty if we buy your machine? We offer you a 1-5 years warranty on our high-quality machines and lifetime technical support. |
